Reports
Find, generate, and understand your report.
- Where can I find my report?Find it in the email we send you, or sign in to your account.
- Why does my report contain limited information?Learn why some reports find less, and when to ask for a review.
- How do I generate a report?Search for a person, confirm the match, and review the details before you continue.
- What is WhiteBridge and where does its information come from?Learn how WhiteBridge builds a report from public information.
- What information can a report contain?Understand the sections you may see in your report.
- Why does the initial scan show more categories than my report?The difference between a preview and your completed findings.
- How long does a report take, and what if it is delayed?What to do when your report is still processing.
- How do I view or download my report as a PDF?Keep a copy before your online report expires.
- How should I check the sources in my report?Review identity, dates, and context before relying on a finding.
- What should I do if my report is about the wrong person?Help our support team review an incorrect match.
- Can I use WhiteBridge for hiring, housing, or credit decisions?An important limit on how reports can be used.