You can cancel a subscription you bought on the WhiteBridge website yourself, from the Billing page in your account. If Apple billed you, cancel through Apple instead: see How do I manage a purchase billed by Apple?

Cancel from your Billing page

  1. Sign in to WhiteBridge with the account you used for your purchase.
  2. Open the account menu in the top-right corner and choose Billing, or go straight to search.whitebridge.ai/billing.
    Account menu with the Billing option.
    Open the account menu in the top-right corner and choose Billing. The credit balance is hidden. View full sizeCaptured 22 September 2026.
  3. At the top of the Billing page, select Cancel Subscription.
    Top of the Billing page with the Manage Billing and Cancel Subscription buttons, outlined in red.
    Cancel Subscription is at the top of the Billing page, next to Manage Billing. View full sizeCaptured 29 September 2026.
  4. A page shows what canceling means. To confirm, select Cancel Subscription again. Keep My Plan keeps your subscription instead.
    Cancellation page listing what cancelling means, with Keep My Plan and Cancel Subscription buttons.
    Select Cancel Subscription to confirm, or Keep My Plan to stay subscribed. Empty space on this page has been shortened. View full sizeCaptured 29 September 2026.
  5. You will see Your subscription has been canceled. You will not be billed again, and your access stays active until the end of your billing period.
    Message saying Your subscription has been canceled, with a Go to Account button.
    When you see this message, your subscription is canceled. View full sizeCaptured 29 September 2026.
Open the Billing page

Prefer to ask support?

Email help@whitebridge.ai from the address you used for your purchase and ask us to cancel your subscription. Include your Order ID, if you have it. If you are not sure whether a cancellation went through, contact support and ask them to confirm it.

Email support to cancel