Why was my discount code not applied?
Check the offer and your checkout total before you pay.
A discount code only works if you enter it during payment and your purchase meets the offer’s conditions.
Check the code and your checkout
- Check the code for typos and extra spaces, and check the offer’s expiration date and which plans it applies to.
- Before paying, make sure the final checkout total includes the discount.
- If it does not, send support the code, the offer link or a screenshot, and the plan you chose.
If you have already paid, include your order number and ask support to review the purchase. A discount is not guaranteed to be applied after payment.
Contact supportReferences: Terms of Service
Reviewed 24 September 2026