Your report is available to view and download for 30 days after it is uploaded to your account. Download a PDF during this period to keep a copy.

Save a copy while it is available

  1. Sign in, open the account menu, and choose Search History. Open the report you want to keep.
  2. In the completed report, find the expiry countdown above Overview and select Preview in PDF.
  3. Wait while the button displays Preparing…. When PDF ready for download appears, select Download. Check your browser’s downloads list or Downloads folder.
  4. Open the saved file to confirm that it is the report you intended to keep.
Report expiry countdown beside the Preview in PDF button.
Select Preview in PDF beside the expiry countdown. The remaining days vary by report. View full sizeCaptured 22 September 2026.

The countdown shows how many days you have left to access your report online. If the PDF gets stuck on Preparing…, the download button is missing, or you cannot access your report, contact our support team and include the report link, if available.

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