Email help@whitebridge.ai with a clear subject line and the details that relate to your issue.

What to include

  • The email address you use for your account or purchase.
  • A report link or order number, if relevant.
  • What you expected, what happened instead, and when.
  • For technical issues, your device and your browser or app version.
  • A screenshot of the issue, with any unrelated personal information hidden.

Tell us whether you used the website, the iOS app, or the API. Never send passwords, full card details, sign-in codes, or API keys.

For billing, say whether you want to cancel, request a refund, or both.

Contact support